Customer reviews of Romsey Car Centre

By Natalie B on 25 July 2020 | Verified purchase

Please do not buy your car from this garage. I have had endless problems with the car and although my warranty covered it the garage kept saying they’d fixed the problem and they hadn’t! 6 times it got sent back to them with the same problem. In the end I got an independent garage to check out the car, I was advised that the car had so many more problems than I first thought and it should not have passed an MOT and was unsafe to drive my 4 young children around in. Please don’t buy your car from here, I wouldn’t want this to happen to anyone else!

Reply from Romsey Car Centre on 02/10/20

Sorry to hear you feel this way Natalie as we always try to please our customers but unfortunately your review isn't entirely accurate and truthful to the actual event and condition of the car. I thought we left it on good terms trying to explain the process of elimination with some fault. Its just upsetting that you have made out the car was dangerous and unroadworthy when it had a valid MOT by an independent garage and your concerns were never discussed with us. Kind regards Jason

By Colin B on 12 July 2020 | Verified purchase

Good car stock and a good price range with a. Nio pressure sales team. Magic

Reply from Romsey Car Centre on 26/07/20

Thank you Colin it was nice to meet you and we are glad you like our approach to sales. All the best Jason

By Lee H on 06 July 2020 | Verified purchase

Absolutely fed up with car hunting. We finally found our perfect vehicle at Romsey car center 😍 we weren't pressured into anything, not like most salesman. They were super friendly and their service was fantastic.

Reply from Romsey Car Centre on 02/10/20

Thanks, Lee. Glad you enjoyed the service you received from us and appreciating how we do things. All the best Jason

By Andrew T on 24 June 2020 | Verified purchase

Very good sales not pushy and pleasant to deal with

Reply from Romsey Car Centre on 02/10/20

Thanks Andy !

By Stuart M on 21 June 2020 | Verified purchase

Good guys who provide a quick and professional service. Some small niggles with the car which were dealt with promptly. Made buying the car From them an easy choice

Reply from Romsey Car Centre on 02/10/20

Thank you, Stuart, for taking the time to write a review of your buying experience. All the best RCC

By Shane O on 14 June 2020 | Verified purchase

Although we’re in lockdown, their response time was very good. Jimmy was very approachable.

By Paul M on 14 June 2020 | Verified purchase

The salesman Jimmy was very professional and confident which put me at ease immediately I would have no problem recommending him to anyone

Reply from Romsey Car Centre on 02/10/20

Thank you Paul.. All the best Jimmy

By Patrick F on 30 May 2020 | Verified purchase

Great selection of cars, and great staff. Staff were helpful to assist in any way and made sure that the car I was after was as close to perfect as I could want. Very happy all in all with price paid, warranty included and general ease of the whole process. Will be recommending to people who are after a quality used car, from a quality dealer.

Reply from Romsey Car Centre on 02/10/20

That you Patrick for your honest accurate reveiw and we hope to see you again one day when it's time to change your car again

By Angela C on 12 March 2020 | Verified purchase

Helpful salesman - not "pushy"; efficient sale's experience.

Reply from Romsey Car Centre on 13/03/20

We are all glad you enjoyed your visit to RCC.. That you for your customer and we hope you enjoy your new car. Thanks again Jason and Jimmy

By Martin Z on 04 March 2020 | Verified purchase

Great, quick and efficient , good staff, would buy from them again.

Reply from Romsey Car Centre on 11/03/20

Thank you so much for your review and your encouraging words, greatly appreciated, and we certainly look forward to doing business with you again. Kind regards The RCC Team