Customer reviews of Romsey Car Centre

By Keiron F on 26 September 2020 | Verified purchase

Right car for the right price. Unfortunately caused damage to the car whilst trying to fix a problem themselves rather than sending it to a professional. That said, no pressure and happy to help in other areas. Bit disappointed that I now have to get it fixed elsewhere, for my own peace of mind.

Reply from Romsey Car Centre on 27/09/20

HI Keiron thanks for the review but as i said before the small dent and scratch was always there before I replaced your high level brake light but you didn't notice it when you originally purchased the CRV so it was at a good will gesture I offered to pull the dent out but in regard to the 1 cm scratch I couldn't do much more that offer to lightly touch it in but you refused. Sorry you feel this way but nice to meet you both all the same. Kind regards Jason.

By Oliver C on 23 September 2020 | Verified purchase

Brilliant customer service & a excellent garage with a variety of car choices. This was the second car our family have brought from Romsey Car Centre. Would highly recommend to anybody. Thanks for my new Honda Civic!

Reply from Romsey Car Centre on 02/10/20

Thanks, Oliver.. Nice to see it's the second car you have brought from us. We always have a large selection of different vehicles so hopefully see you again one day when it's time for a change. Regards Jason

By james W on 14 September 2020 | Verified purchase

Brilliant customer service, very friendly car centre and don’t rush you into making decisions would definitely recommend.

Reply from Romsey Car Centre on 15/09/20

Thanks James.. Good to see you all again and congratulations on your new addition to the family

By Hannah B on 12 September 2020 | Verified purchase

The staff were very helpful and made sure the car was in very good condition to be collected, all staff were very friendly. The car itself was incredibly tidy and I would definitely recommend Romsey Car Centre to anyone looking for a used car.

Reply from Romsey Car Centre on 15/09/20

Thanks Hannah. Its was a pleasure to meet you both and have a good chat. Enjoy your new car and maybe see you again some day

By John B on 08 September 2020 | Verified purchase

Looking for a car for my father to replace his ford escort. The team we’re very helpful and patient, they gladly answered all questions asked and supplied a great motor. Very pleased with the service provided.

Reply from Romsey Car Centre on 15/09/20

HI john.. Glad you're all happy with the Fabia. It was lovely to deal with your family. Kind regards Jason

By Nick G on 07 September 2020 | Verified purchase

They were very helpful as I changed my mind to which vehicle I originally intended to purchase, he said just make the choice which is right for you.

Reply from Romsey Car Centre on 15/09/20

Hi Nick. At the end of the day its always up to the customer which car they feel more comfortable in that's why we allow them plenty of time to look around and test drive cars on their own. Regards Jason

By Courtney D on 07 September 2020 | Verified purchase

The staff at Romsey car sales were absolutely fantastic from the day I went up to look at the car to the minute I went to pick it up, I couldn’t fault them at all

Reply from Romsey Car Centre on 15/09/20

Thanks, Courtney.. Glad you enjoyed dealing with us and good luck in passing your test. Hopefully see you again one day when it's time to buy another car. All the best and good luck ! Jason

By Rosemary T on 21 August 2020 | Verified purchase

We were very well looked after by the helpful and efficient team. They dealt excellently with the changing of personalised number plates and all the documentation. We would definitely recommend them and have already done so.

Reply from Romsey Car Centre on 15/09/20

Thanks, Rosie. hope your enjoying your new jazz as much as your old one and I'm sure it will last you even longer. Regards Jason

By Nichola P on 13 August 2020 | Verified purchase

All the team i spoke to were courteous and helpful. Not pushy at all. I needed something changed on the car and it was dealt with as quickly as they could as had to wait for a part , and I was updated daily as to what was happening. Could not fault at all. Second car I have bought from them and will happily recommend and go back.

Reply from Romsey Car Centre on 15/09/20

Thank you, Nicky. You know I'm always here if you ever need any advice with anything motoring related. Enjoy your ST ! All the best Jason

By Nichola T on 04 August 2020 | Verified purchase

Jason was really helpful showing me around my new car and part exchanging mine he was helpful all the way through and was polite

Reply from Romsey Car Centre on 06/08/20

Thanks Nikki.. Glad you found the perfect car for you to enjoy your caravanning holidays.