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Customer reviews of Romsey Car Centre

At Romsey Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Romsey Car Centre

Romsey Car Centre
5
4.8

Based on 290 customer reviews

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  • 5

    Used car sale

    By damien N on 07 January 2021 | Verified purchase

    Top class service top class motor ,everything handled in a professional manner.

    Reply from Romsey Car Centre on 03/02/21

    Thank you for the great review Damien it really means a lot. We hope to see you again for your next purchase. Kind regards. Romsey Car Centre Team


  • 5

    5 Stars for the team at Romsey Car Centre

    By Heidi W on 06 January 2021 | Verified purchase

    We were extremely impressed with the team at Romsey Car Centre. We bought a great car and were offered a good part exchange deal. The whole process was very easy even under the current conditions with Covid.

    Reply from Romsey Car Centre on 03/02/21

    Thanks Heidi for the lovely review. All the best from everyone at Romsey Car Centre


  • 5

    Great experience buying first car

    By Jessica T on 06 January 2021 | Verified purchase

    Went to buy my first car here (black corsa) and the customer service was brilliant. The gentlemen greeted us and handed us the keys to the car for us to look around instantly. We spotted a small broken indicator light and mentioned it and this was fixed within 2 days as well as it having an MOT and being serviced in those 2 days. They would also allowed us to pay on credit without an extra charge. Overall great experience and my I love my car. (They followed COVID guidelines too)

    Reply from Romsey Car Centre on 03/02/21

    Thank you so much for your kind words Jessica. We hope to see you again soon. Best regards Romsey Car Centre


  • 5

    Brilliant

    By Chris T on 06 January 2021 | Verified purchase

    Brilliant service & straight to the point 👍! No hassle as you walk in !

    Reply from Romsey Car Centre on 03/02/21

    Many thanks indeed for the view Chris, We hope you are enjoying your car. Best regards. Romsey Car Centre


  • 5

    Trouble free purchase

    By Fiona S on 06 January 2021 | Verified purchase

    With Covid restrictions in place (click and collect) a test drive went without a hitch, although there were a few other cars to view elsewhere. Decision made and order placed after second test drive the team at Romsey Car Centre could not have been more helpful. 6 months warranty included - the right car at the right price.

    Reply from Romsey Car Centre on 03/02/21

    Thanks for the wonderful review Fiona. All the best from the Romsey Car Centre Team


  • 5

    Bought New Skoda

    By Chris C on 06 January 2021 | Verified purchase

    Very friendly and professional service. I will be recommending them to colleagues

    Reply from Romsey Car Centre on 03/02/21

    Thanks Chris for your kind words. We hope to see you again for your next purchase. Kind regards Jimmy


  • 5

    Buying a second hand car.

    By Frances S on 18 December 2020 | Verified purchase

    I was a bit nervous venturing in to the second hand car market but all has run very smoothly. I was offered a fair price for my vehicle and so far so good!

    Reply from Romsey Car Centre on 06/01/21

    Thank you, Frances. Glad you enjoyed your experience buying with us, and we changed your view on second hand car dealers as we offer a unique and more relaxed approach for our customers. Kind regards Jason and the team


  • 5

    Overall experience good. Would use them again.

    By Jennifer T on 11 December 2020 | Verified purchase

    I bought a 2017 Polo for my wife from Romsey Car Centre in November 2020. I found them to be a good bunch of guys to deal with. Very helpful, and willingly rectified a few issues we had with the car post-purchase. I would happily use them again. The only constructive suggestion I would make is that they check over their cars in more detail and disclose all known faults to prospective purchasers: I was buying a 3 year old car, so didn't expect it to be faultless, but would have liked to have been told upfront about the (non-dealbreaking) issues with the car: brake fluid overdue for changing; a tear in the carpet; staining on the front passenger seat, and non-matching tyres.

    Reply from Romsey Car Centre on 12/12/20

    Thank you Jennifer for taking the time to leave us a kind review. It really means a lot to us to hear positive feedback. Yes indeed after purchase you took the Polo to a specialist and found a couple of minor issues being the shock absorber and a possible brake fluid change. We had your Polo immediately back to us with both issues rectified at no expense to yourself. We hope to see you again in the future. Merry Christmas from the Romsey Car Centre Team


  • 5

    Car purchase.

    By David N on 11 December 2020 | Verified purchase

    I found both salesmen very helpful, and very professional, nothing was to much trouble, can’t fault them.

    Reply from Romsey Car Centre on 12/12/20

    Thank you, David, it was a pleasure to meet you and should you have any questions please do not hesitate to ask. Merry Christmas


  • 5

    Honest and easy to deal with

    By William F on 11 December 2020 | Verified purchase

    Straightforward, honest, and friendly. Upfront about the vehicle's history, answered all questions professionally. Thus far, impressed.

    Reply from Romsey Car Centre on 12/12/20

    Thank you, William. Glad you enjoyed your experience with us during these difficult times. We all hope you have a Merry Christmas and a happy New Year