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Customer reviews of Romsey Car Centre

At Romsey Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Romsey Car Centre

Romsey Car Centre
5
4.8

Based on 124 customer reviews

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  • 5

    Car buying

    By Brenda J on 28 April 2019 | Verified purchase

    Really good experience. Were left alone to view cars which was nice as usually you have a salesman by your side at other garages. Didn't feel hassled at all. Had a test drive alone with my husband which again was really good. Was very quick transaction. No unnecessary paperwork.

    Reply from Romsey Car Centre on 17/05/19

    HI Brenda im glad you appreciated our laid back approach that all of our customers prefer and they don't feel pressured by pushy salesman. We like to make the whole process as easy as possible. All the best from all the team at RCC !


  • 5

    Excellent Experience

    By Natalie S on 26 April 2019 | Verified purchase

    Romsey Car Centre were extremely helpful throughout the buying process,with great customer service. Highly recommended.

    Reply from Romsey Car Centre on 17/05/19

    Hi Natalie.. It was a pleasure to meet you and im glad you were happy with the service you received. We are only a phone call away should you need anything. Jason and all the team


  • 5

    Friendly and helpful

    By John G on 26 April 2019 | Verified purchase

    Friendly staff and willing to help answer any questions you may have

    Reply from Romsey Car Centre on 17/05/19

    Thanks John !! We are always here to help and very knowledgable. All the team at RCC


  • 5

    Excellent service

    By Philip R on 26 April 2019 | Verified purchase

    As good and professional as it gets. No pushy salesmen here. Great range of vehicles too

    Reply from Romsey Car Centre on 17/05/19

    Thank you Philip.. Glad you enjoyed dealing with us it was our pleasure too. All the team at RCC !


  • 5

    Doing business with Romsey Cars.

    By Chris H on 25 April 2019 | Verified purchase

    All very friendly and professional, couldn't be helpfully,a pleasure doing business with them,Would through recommend them.

    Reply from Romsey Car Centre on 17/05/19

    Thank Chris it was lovely to do business with you and help with your plate transfer. All the team at RCC !


  • 5

    Happy customer

    By Jennifer P on 23 April 2019 | Verified purchase

    I had been looking for a car for a few weeks. I didn’t exactly know what I wanted but was looking for something small and practical. I had been to several garages and I have to say Romsey Car Centre was by far the best. The salesman was brilliant from start to finish. Not once did I feel I was being forced into making a purchase. It made things so much better for me to have the time to think over what I wanted. End result is I have a quirky (and ideal) new car and would definitely recommend these guys to anyone looking for a new car.

    Reply from Romsey Car Centre on 17/05/19

    Hi Jenny.. Thank you for saying that we are the best garage you have been to. We do thing differently here and make the buying process as easy as we can for our customers. We are always here to help should you have any questions or advice. All the best from Jason and the team at RCC


  • 5

    A great company to deal with.

    By Ross W on 21 April 2019 | Verified purchase

    So I had my car written off and was in a rush to find another one, a quick glance on autotrader turned up a lovely Mercedes c class which suited me down to the ground, one quick phone call to Romsey car centre and a small deposit paid secured the car which I was happy about as it wouldn’t of hung around at the price it was at! Arrived for a test drive and spoke to a very helpful and polite guy in the office who pointed me in the right direction I found the car and was greeted by the manager, the car was clean, tidy and very well presented, we proceeded on the test drive which was perfect, conversation was easy and the chap I dealt with was very knowledgable about sports cars which I have a love for. The deal was done there and then. I was messed around with my payment from the other guys insurance company which meant I was a week late paying but this was not an issue, they taxed it with me while I was there which was great help aswell. All in all a great company to deal with. 5 stars.

    Reply from Romsey Car Centre on 17/05/19

    HI Ross that's a fantastic review you have given us it was nice chatting to you and yes i love my old 90s sports cars. Hope you are still enjoying the Merc coupe it is a nice example. Hopefully see you again one day when its time to upgrade.. Many thanks Jason and all the team !!


  • 5

    Fiat 500 purchase

    By Georgina K on 18 April 2019 | Verified purchase

    Bought a fiat 500, did a part ex and finance all was set up really smoothly and quickly. Very helpful, polite staff. A positive experience.

    Reply from Romsey Car Centre on 19/04/19

    Thank you Georgina.. Its a pleasure to deal with you. Jimmy and Jason.


  • 5

    Excellent service

    By Antoinette W on 01 April 2019 | Verified purchase

    Very professional service and extremely helpful. Would highly recommend this dealer and Jason whom we dealt with in the purchase of our car. So far no problems with our car and very happy.

    Reply from Romsey Car Centre on 19/04/19

    Hi Antoinette.. Glad you are happy with your car and the service we offer.. Im only a phone call away if you need anything and look forward to hopefully doing business with you again one day. All the best jason


  • 5

    After sales care was above and beyond

    By Carl M on 12 March 2019 | Verified purchase

    I have already reviewed Romsey Car Centre for their excellent sales service and this is a follow on for their after sales care. When we broke down in the Highlands of Scotland the team went above and beyond anything I have had from either new or second hand car sales. The team worked tirelessly to find a garage which could repair the fault during our holiday and get us back on the road. Initially all the local garages within 100 miles could not look at our car for 2 weeks. However the team managed to find a garage who had the expertise and the time to carry out the repair under the warranty they provided when we bought the car. The team arranged directly with the garage for the repair and payment under warranty. Their professionalism and tenacity allowed us to enjoy our holiday and get us back home on time. The team were in contact every day with updates and had a genuine concern and desire to fix the problem. The after sales service and warranty was exceptional and highly recommended.

    Reply from Romsey Car Centre on 19/04/19

    HI Carl.. It was lovely to meet you too a bit unfortunate about the teething problem but as you know i strive to sort out faults and arrange all the logistics on repairs where ever they might occur. Please don't hesitate to call me should you need to at anytime. All the best Jason