Customer reviews of Romsey Car Centre

By Rachel D on 06 August 2019 | Verified purchase

Great experience - friendly staff, made the process of buying a second hand car easy. I had been through a nightmare with a previous second hand car from another dealer that had a fault (and ended in months of battles with the finance company and ombudsman) so was very wary of where I would get my next car. They were professional , friendly, and helpful, with no pushy selling. They were very helpful in talking to finance companies to explain my situation to them and made sure everything was organised for me. I have had my Honda CR-V for a few months now (I put off writing a review until I was sure the car was working!!) and I am delighted with it. Thank you to all the team the team. I am sure we will do business again with you soon.

By Alan C on 05 August 2019 | Verified purchase

Very professional friendly no pressure sales plenty of time too view vehicles and test drive .the reason for four stars only one key fob supplied with vehicle which meant an added considerable expense to myself

By Dr Kim S on 21 July 2019 | Verified purchase

Friendly service. Very happy with car. Few minor glitches swiftly attended to.

By Vanessa C on 19 July 2019 | Verified purchase

It was lovely,very friendly people.The brilliant service we received and they are very quick in sorting out anything and everything.I would and have recommended to friends and family.

By Dave B on 19 July 2019 | Verified purchase

I wrote an earlier review saying how pleased I was with the process of purchasing my car. In that review I awarded four stars. I reserved the fifth star because a minor fault had developed with the car and I wasn’t sure how my niggle would be resolved. Well I can say that the fifth star has been awarded in this review. The after service was great. The fault was investigated and fixed within a couple of days including waiting for the part. Well done and thank you RCC.

By Dave B on 11 July 2019 | Verified purchase

I saw the car on sat. Had a quick look and went away to think about it. Went back on Sunday and was offered a test drive. There was no evidence of a hard sell. After the test drive I decided to buy it and went through the process of leaving a deposit and arranged to pay the balance and pick up the. When I went to pick up the car it looked quite dusty but it was cleaned whilst we completed the paper work. I have now had the car 24 hrs and there is a little niggle with the front passenger door lock. I am hoping this is a result of it standing unused for a while. I will see how it is after another day. I am pleased with the service I have had so far. However I am reserving the 5th star until after the response should I need to return the car for a little bit of attention.

By Mike H on 02 July 2019 | Verified purchase

Dealership were professional, upfront and fair from start to finish and I would strongly recommend doing business with them.

Reply from Romsey Car Centre on 04/07/19

Thank you Mike I'm glad you are happy with the service you received.

By Christine C on 02 July 2019 | Verified purchase

Friendly, non pushy and professional. Happy with my purchase.

Reply from Romsey Car Centre on 04/07/19

See you in another 15 years hopefully !

By Rob H on 02 July 2019 | Verified purchase

I bought a car from RCC earlier this year. They were very good to deal with - friendly and nothing was too much trouble. I had an issue with the car shortly after buying (one of those things that can happen with an 8 year old car), and they couldn't have been more helpful. They booked the car in for the repair and paid the bill directly without hesitation. I would certainly recommend RCC and would definitely buy from them again.

Reply from Romsey Car Centre on 02/07/19

HI Rob... Thank you for being so patient we always act fast to fix any niggles after purchase. Was a pleasure to deal with you all and should you know anyone looking for a car please recommend us. Kind regards Jason and Jimmy

By john C on 02 July 2019 | Verified purchase

Excellent service quality, support and advice. Couldn't ask for better. All completed on time and to high standard

Reply from Romsey Car Centre on 04/07/19

Thanks john.. Hope you are both enjoying your new cars it was lovely to meet you and your family. All the best Jason