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Customer reviews of Romsey Car Centre

At Romsey Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Romsey Car Centre

Romsey Car Centre
5
4.8

Based on 201 customer reviews

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  • 5

    Good, not great when dealing with warrenty

    By geoffrey W on 18 February 2020 | Verified purchase

    Ok , however sales man was very distracted when people entered the sales cabin. Could have been more professional.

    Reply from Romsey Car Centre on 21/02/20

    Hello Geoffrey.. Im Sorry you feel this way but due to having a limited number of staff we often have people waiting to view cars. I like to say hello and give them the key for the car rather than making them wait at least this way it gives me time to finish with the customer I'm currently dealing with and they are not left waiting. I apologize if it upset you but thank you for your business. Regards Jason


  • 5

    Excellent experience

    By Nick C on 18 February 2020 | Verified purchase

    Great people to buy from. Seamless transaction and very professional

    Reply from Romsey Car Centre on 18/02/20

    Thanks Nick.. We are happy you chose us to buy your car and I know its taken you a while to find the one with the spec you wanted.. All the best Jason


  • 5

    Friendly and Professional Service!

    By Anneli M on 17 February 2020 | Verified purchase

    Bought my car from Romsey Car Centre, who were very helpful and attentive during the purchase process, and offered a period of warranty during which I took my car to them a couple of times, were seen to without delay and got the car fixed with no quibble. Thank you Romsey Car Centre!

    Reply from Romsey Car Centre on 18/02/20

    Hi Anneli.. It was lovely to meet and do business with you and hopefully see you again one day when it's time to change your car. Regards Jason


  • 5

    Ladies who need a newer car.

    By Gail J R on 17 February 2020 | Verified purchase

    As a recently widowed woman I was not looking forward to buying a car on my own with no back up,but Romsey Care Centre was definitely the best show centre that I visited in two weeks, not only did they give me advise on each car I was interested in, I took cars on test drives on the motorways and around Romsey. I found the staff very polite,answered my questions, and went the extra mile by located a manual for the particular car I brought (as car didn't have one). Ladies if you are on your own visit this company first it could save you a lot of wasted journeys to other companies.

    Reply from Romsey Car Centre on 18/02/20

    Thank you Gail, for your very honest review. We are all glad your happy with your new car and it was more than a pleasure to give you all the time you wanted to make yourself comfortable with us and the car. If you need any advice or help in the future with anything car related then please don't not hesitate to contact us. All the best Jason and Jimmy


  • 5

    Top place to buy a car

    By Kevin M on 17 February 2020 | Verified purchase

    Very pleasant. After sales service great. Value for money and a 6 month warranty

    Reply from Romsey Car Centre on 17/02/20

    Thank you, Kevin. Kind regards Jason


  • 5

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    By Petr B on 17 February 2020 | Verified purchase

    good service--------------------------------------------------

    Reply from Romsey Car Centre on 18/02/20

    Thank you


  • 5

    A good used car experience

    By Brian B on 17 February 2020 | Verified purchase

    We found them to be helpfull, polite and eager to please.

    Reply from Romsey Car Centre on 18/02/20

    Thanks Brian. Glad you were happy with the way we conduct our business and would like to see you again when the time comes to change. Jason and Jimmy


  • 5

    Poor after care service

    By Denise B on 17 February 2020 | Verified purchase

    Very poor after care Service with car under warranty

    Reply from Romsey Car Centre on 18/02/20

    Hello Denise. Im very sorry you feel this way but i have been in contact with your husband a few occasions unfortunately our main problem has been with getting a slot booked with my electrical specialist that would suit everyone as regretfully i do not have a automatic loan car to give you. It is booked for the 26th and we will go thorough the points that need to be addressed and get them rectified as quick as we can. Thank you for your patience. Regards Jason


  • 5

    Good Service

    By Simon M on 17 February 2020 | Verified purchase

    Easy guys to deal with, price was fair and so far so good with the motor!

    Reply from Romsey Car Centre on 17/02/20

    HI Simon Thank you for your kind words we are glad you are happy with your new car. Regards Jason


  • 5

    Great company

    By Helen S on 17 February 2020 | Verified purchase

    They were great, friendly, honest and sorted everything out no problem, and the few Tiny things I asked to have changed like side indicator, etc they accommodated and the cars were in great condition and good prices! Easy, reliable and honest Service. Can’t recommend them enough.

    Reply from Romsey Car Centre on 17/02/20

    Thanks Helen.. It was a pleasure to deal with you and hopefully see you again when the time comes to change your car. All the team at RCC