Customer reviews of Romsey Car Centre

By Frances S on 18 December 2020 | Verified purchase

I was a bit nervous venturing in to the second hand car market but all has run very smoothly. I was offered a fair price for my vehicle and so far so good!

Reply from Romsey Car Centre on 06/01/21

Thank you, Frances. Glad you enjoyed your experience buying with us, and we changed your view on second hand car dealers as we offer a unique and more relaxed approach for our customers. Kind regards Jason and the team

By Jennifer T on 11 December 2020 | Verified purchase

I bought a 2017 Polo for my wife from Romsey Car Centre in November 2020. I found them to be a good bunch of guys to deal with. Very helpful, and willingly rectified a few issues we had with the car post-purchase. I would happily use them again. The only constructive suggestion I would make is that they check over their cars in more detail and disclose all known faults to prospective purchasers: I was buying a 3 year old car, so didn't expect it to be faultless, but would have liked to have been told upfront about the (non-dealbreaking) issues with the car: brake fluid overdue for changing; a tear in the carpet; staining on the front passenger seat, and non-matching tyres.

Reply from Romsey Car Centre on 12/12/20

Thank you Jennifer for taking the time to leave us a kind review. It really means a lot to us to hear positive feedback. Yes indeed after purchase you took the Polo to a specialist and found a couple of minor issues being the shock absorber and a possible brake fluid change. We had your Polo immediately back to us with both issues rectified at no expense to yourself. We hope to see you again in the future. Merry Christmas from the Romsey Car Centre Team

By David N on 11 December 2020 | Verified purchase

I found both salesmen very helpful, and very professional, nothing was to much trouble, can’t fault them.

Reply from Romsey Car Centre on 12/12/20

Thank you, David, it was a pleasure to meet you and should you have any questions please do not hesitate to ask. Merry Christmas

By William F on 11 December 2020 | Verified purchase

Straightforward, honest, and friendly. Upfront about the vehicle's history, answered all questions professionally. Thus far, impressed.

Reply from Romsey Car Centre on 12/12/20

Thank you, William. Glad you enjoyed your experience with us during these difficult times. We all hope you have a Merry Christmas and a happy New Year

By Kevin R on 04 December 2020 | Verified purchase

Very helpful co-operative and informative. Couldn't have done more.

Reply from Romsey Car Centre on 12/12/20

Thanks, Kevin, it was our pleasure. Merry Christmas

By Carol W on 20 November 2020 | Verified purchase

Great sales man really helpfull even done tax for me

Reply from Romsey Car Centre on 12/12/20

Hi Carol, We always do our best to make buying a new car as easy as possible. Merry Christmas

By Leesa M on 20 November 2020 | Verified purchase

Excellent service, Highly recommend them, Very happy with my new car. Covid save, Cars are immaculate,

Reply from Romsey Car Centre on 12/12/20

Thanks, Leesa, We are happy you love your new car and thanks for using us during this difficult period. Hope you and the family have a Merry Christmas and a Happy New Year

By Matthew W on 13 November 2020 | Verified purchase

Very helpful over the phone. Click and collect service was very good.

Reply from Romsey Car Centre on 12/12/20

Thanks Matt. Much appreciated. Merry Christmas

By Julian E on 13 November 2020 | Verified purchase

So car sales, high pressure, guarantee disappears as soon as you drive off the forecourt, calls not returned when you have a problem - well not at Romsey Ca Centre. We tried two different cars that might have suited, keys were handed across and we were left on our own to test drive them. We made a decision and purchased the second car we tried. It was a pleasant and efficient experience, no pressure and first class after sales service. Thank you RCC.

Reply from Romsey Car Centre on 12/12/20

Thank you, Julian. You brought a beautiful car with a couple of minor glitches we managed to iron out. It was lovely meeting you both, and we all wish you a Merry Christmas and a Happy New Year

By Grace L on 10 November 2020 | Verified purchase

A warm, friendly and welcoming company. I can ensure that everyone at Romsey car centre is just fantastic. Nothing is to much effort and they will go full lengths to make sure everything is perfect for you.

Reply from Romsey Car Centre on 12/12/20

Thank you, Grace we really appreciated your patients. Your kind words mean a lot to us, and we all wish you a Merry Christmas and a Happy New Year. All the team at Rcc