- Telephone:
- 01794 511288 | 07831 800799
Customer reviews of Romsey Car Centre
At Romsey Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Doing business with Romsey Cars.
By Chris H on 25 April 2019 | Verified purchase
All very friendly and professional, couldn't be helpfully,a pleasure doing business with them,Would through recommend them.
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5
Happy customer
By Jennifer P on 23 April 2019 | Verified purchase
I had been looking for a car for a few weeks. I didn’t exactly know what I wanted but was looking for something small and practical. I had been to several garages and I have to say Romsey Car Centre was by far the best. The salesman was brilliant from start to finish. Not once did I feel I was being forced into making a purchase. It made things so much better for me to have the time to think over what I wanted. End result is I have a quirky (and ideal) new car and would definitely recommend these guys to anyone looking for a new car.
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5
A great company to deal with.
By Ross W on 21 April 2019 | Verified purchase
So I had my car written off and was in a rush to find another one, a quick glance on autotrader turned up a lovely Mercedes c class which suited me down to the ground, one quick phone call to Romsey car centre and a small deposit paid secured the car which I was happy about as it wouldn’t of hung around at the price it was at! Arrived for a test drive and spoke to a very helpful and polite guy in the office who pointed me in the right direction I found the car and was greeted by the manager, the car was clean, tidy and very well presented, we proceeded on the test drive which was perfect, conversation was easy and the chap I dealt with was very knowledgable about sports cars which I have a love for. The deal was done there and then. I was messed around with my payment from the other guys insurance company which meant I was a week late paying but this was not an issue, they taxed it with me while I was there which was great help aswell. All in all a great company to deal with. 5 stars.
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5
Fiat 500 purchase
By Georgina K on 18 April 2019 | Verified purchase
Bought a fiat 500, did a part ex and finance all was set up really smoothly and quickly. Very helpful, polite staff. A positive experience.
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5
Excellent service
By Antoinette W on 01 April 2019 | Verified purchase
Very professional service and extremely helpful. Would highly recommend this dealer and Jason whom we dealt with in the purchase of our car. So far no problems with our car and very happy.
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5
After sales care was above and beyond
By Carl M on 12 March 2019 | Verified purchase
I have already reviewed Romsey Car Centre for their excellent sales service and this is a follow on for their after sales care. When we broke down in the Highlands of Scotland the team went above and beyond anything I have had from either new or second hand car sales. The team worked tirelessly to find a garage which could repair the fault during our holiday and get us back on the road. Initially all the local garages within 100 miles could not look at our car for 2 weeks. However the team managed to find a garage who had the expertise and the time to carry out the repair under the warranty they provided when we bought the car. The team arranged directly with the garage for the repair and payment under warranty. Their professionalism and tenacity allowed us to enjoy our holiday and get us back home on time. The team were in contact every day with updates and had a genuine concern and desire to fix the problem. The after sales service and warranty was exceptional and highly recommended.
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5
Great service
By Aimee W on 04 March 2019 | Verified purchase
Very easy service and helpful staff. I was given the keys to have a look round the car without anybody looking over my shoulder. I put down a £100 deposit and picked up the car a few days later. Hassle free and refreshing to not be given the generic sales pitch you get from other places. Car is great, well priced and in really good condition. MOT advisories were fixed before purchase and I have been driving it the last few weeks without issue and love the cat even more. Comes with 3 month warranty as standard, even on a 10 year old car and so gives extra peace of mind that it is a reliable company.
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5
A great experience
By Michael O on 26 February 2019 | Verified purchase
Great to deal with - no pressure, just very helpful and very accommodating.
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5
Customer service great
By Verity P on 25 February 2019 | Verified purchase
We bought a car from Romsey Car Sales which did develop a fault very quickly after purchase. The staff were very quick to resolve the problem, taking the car back having the fault investigated immediately. They were great at keeping us updated and provided a vehicle to get us around in the mean time. Although it would have been preferable for any faults to be found before purchase, enevitably things can be missed and/or become apparent after sale. We were really pleased with how this was handled and would purchase a car from this dealer again.
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5
Pleasure to do business with, very satisfied
By Carl B on 25 February 2019 | Verified purchase
Experience of buying car here was really great. No pressure and no rush. Following a test drive they were happy to give me as much time to inspect the vehicle and discuss the sale. The team were very accommodating and made you feel like a valued customer. Great communication whilst they prepared the vehicle ready for handover. We did use our vehicle as a trade in and the price that was given was very fair and competitive. So far the post sales support and service has been as good as the sales experience. I would certainly recommend and would definitely go back next time we needed another car.