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Customer reviews of Romsey Car Centre

At Romsey Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Romsey Car Centre

Romsey Car Centre

Based on 315 customer reviews

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  • 5

    Purchase of car

    By Nichola P on 13 August 2020 | Verified purchase

    All the team i spoke to were courteous and helpful. Not pushy at all. I needed something changed on the car and it was dealt with as quickly as they could as had to wait for a part , and I was updated daily as to what was happening. Could not fault at all. Second car I have bought from them and will happily recommend and go back.

    Reply from Romsey Car Centre on 15/09/20

    Thank you, Nicky. You know I'm always here if you ever need any advice with anything motoring related. Enjoy your ST ! All the best Jason

  • 5


    By Nichola T on 04 August 2020 | Verified purchase

    Jason was really helpful showing me around my new car and part exchanging mine he was helpful all the way through and was polite

    Reply from Romsey Car Centre on 06/08/20

    Thanks Nikki.. Glad you found the perfect car for you to enjoy your caravanning holidays.

  • 5

    Quality car sales with helpful, no pressure advice

    By Roger L on 01 August 2020 | Verified purchase

    very helpful, no pressure and plenty of opportunity to try out three cars. We bought the second one.

    Reply from Romsey Car Centre on 06/08/20

    Thanks Roger. We pride ourselves on our no pressure approach and wide selection of vehicles. All the best Jason and Jimmy

  • 5

    Highly recommended

    By Nick D on 30 July 2020 | Verified purchase

    Great experience. Would highly recommend. Car exactly as described and sales staff very friendly, genuine and helpful. Discounted the price a little for one small issue and also quickly refunded me for an air condition regas one week after the purchase. No issues at all.

    Reply from Romsey Car Centre on 15/09/20

    Thanks, Nick.. Enjoy !

  • 5

    Would recommend them to others

    By Dave H on 28 July 2020 | Verified purchase

    Good after sales service- faulty wing mirror fixed with no fuss.

    Reply from Romsey Car Centre on 02/10/20

    Thanks, Dave.. It was nice to meet you and hope your still enjoying your Tiguan. All the best Jason

  • 5

    Buying from a distance.

    By Ian T on 27 July 2020 | Verified purchase

    Excellent, logistical challenges of viewing and purchasing a car from 200 miles away was no problem. Paid a refundable holding deposit viewed the vehicle on a Sunday, vehicle was excellent, paid by bank transfer and was away to go. Very pleased with the professional service.

    Reply from Romsey Car Centre on 02/10/20

    Nice to hear you enjoyed your car buying experience with us Ian.. We always try to be as honest and accurate as possible with all of our cars especially when customers are travelling from such a distance. All the best Jason

  • 5

    I will go the Romsey Car Centre first from now on

    By peter S on 26 July 2020 | Verified purchase

    Excellent experience throughout, I whole-heartedly recommend this dealership. Very, very, very impressive service - soon after buying the car, the alternator went (could happen to any car of the age I purchased at anytime) they were superb in the way they handled the situation ; bent over backwards to sort it out. Also, their warranty really did mean what it said. I have bought a good number of cars - this is the best car and the best dealership . Now my first choice and 'go to' dealership. I know where is shall look for my next car.

    Reply from Romsey Car Centre on 02/10/20

    Hi Peter thank you for taking the time to write a review of your experience. Was nice to meet you and hopefully see you again one day. Kind regards Jason

  • 5

    Excellent dealer

    By Katherine B on 25 July 2020 | Verified purchase

    Very good dealer will use again, very happy with my purchase.

    Reply from Romsey Car Centre on 02/10/20

    Thank you. Good to hear we had another happy customer. All the team at RCC

  • 5

    Do not buy from this garage!

    By Natalie B on 25 July 2020 | Verified purchase

    Please do not buy your car from this garage. I have had endless problems with the car and although my warranty covered it the garage kept saying they’d fixed the problem and they hadn’t! 6 times it got sent back to them with the same problem. In the end I got an independent garage to check out the car, I was advised that the car had so many more problems than I first thought and it should not have passed an MOT and was unsafe to drive my 4 young children around in. Please don’t buy your car from here, I wouldn’t want this to happen to anyone else!

    Reply from Romsey Car Centre on 02/10/20

    Sorry to hear you feel this way Natalie as we always try to please our customers but unfortunately your review isn't entirely accurate and truthful to the actual event and condition of the car. I thought we left it on good terms trying to explain the process of elimination with some fault. Its just upsetting that you have made out the car was dangerous and unroadworthy when it had a valid MOT by an independent garage and your concerns were never discussed with us. Kind regards Jason

  • 5

    Clean friendy

    By Colin B on 12 July 2020 | Verified purchase

    Good car stock and a good price range with a. Nio pressure sales team. Magic

    Reply from Romsey Car Centre on 26/07/20

    Thank you Colin it was nice to meet you and we are glad you like our approach to sales. All the best Jason